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The Concierge Manual: The Ultimate Resource for Building Your Concierge and/or Lifestyle Management Company, by Katharine C. Giovanni
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About the Author
Katharine is a best-selling award-winning author, international speaker, and a world-renowned concierge and customer service trainer and consultant. She is also a thriving stage 3 breast cancer survivor and author of her best selling inspirational book "Rainbows and Banana Peels."
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Product details
Paperback: 246 pages
Publisher: Newroad Publishing; 4 edition (September 3, 2012)
Language: English
ISBN-10: 9781931109123
ISBN-13: 978-1931109123
ASIN: 1931109125
Product Dimensions:
6 x 0.8 x 9 inches
Shipping Weight: 13.6 ounces (View shipping rates and policies)
Average Customer Review:
4.8 out of 5 stars
31 customer reviews
Amazon Best Sellers Rank:
#219,731 in Books (See Top 100 in Books)
I love this book.. Easy to read and it goes to the point.. Very useful.. It gave me all the tools to start my lifestyle management business! I totally recommend it.I also loved that the author is very positive and encourages you.
I absolutely love this book for various reasons, I am in the process of opening my own concierge business & this book helped answer any question I could have possibly had from the legalities of the business, my business plan, my target market. you name it, very easy to read & comprehend you can keep referring back to this book if you need help, once you get this book no need to read anything else on the concierge business
The marketing section and the encouraging words alone was worth the purchase. I appreciated knowing I am on the right track.
The sample forms in the back are worth their weight in gold. A lot of helpful information inside. I would recommend this book to anyone interested in starting a concierge business
Great book. Lots of info and details.
Full of simple, yet extensive knowledge of the concierge field. Was able to comprehend the information supplied. Great buy and read.
After reading this book I am ready to start my business. There is a lot of very useful information. I also like the forms in the back of the book
An amazing book for those that love having all the information possible to complete a task. This book lays out the ground work for anyone to become a concierge in simple and precise terms affording you the confidence to execute difficult endeavors with the ease of an expert.
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